Full automation
Manage your support tickets automatically
Automate operations that would require days. No more manual checks: our conversational interfaces automatically retrieve the necessary information, validate it and send it to your back end systems.
Having a higher customer satisfaction with price and costs reduction is possible, with Awhy.
85%
Requests automated
1000%
Performance improvement
€ 300k
Yearly cost saving per client
Not only conversation:
automate entire processes
Your customer service scale with your business
Managing support tickets requires long and time-consuming controls: type of the request, user data, problem claimed... executing all those steps manually requires time and money.
With our conversational interfaces you can automate all those steps and manage your peak demand without increasing your workforce.
Reduce waiting times and improve customer satisfaction
How many times have you been stuck, waiting for your request to be managed? Some type of operation can take entire days. It gets frustrating.
Our conversational interfaces automate the ticket resolution by integrating with your systems via APIs: sit back and watch the customer satisfaction rate soar day after day.
Take control of the conversation
Automate your customer service doesn't mean giving up on your client: take the conversation over whenever it's needed thanks to the live chat, and provide a high-end customer support in any situation.
Solutions tailored on your needs
Our AI is proprietary, hence completely customisable: your processes need additional controls? Do you need a deeper integration?
Talk to us, we will find the best solution together.
Easily integrable with your back end systems
Install Awhy onto your website in a few minutes.
Integrate our conversational interfaces with third-party systems as Salesforce or proprietary CRM.
Customer stories
We tell our products through our customers.
"Awhy helped us automate the 75% of the inbound requests, yet we felt we could do more: today Awhy automatically manages part of our support tickets thanks to the integration with our systems".
Tania Farci
Communication Manager - Cisia
"We automated the entire support ticket opening process with Awhy: a step-by-step project brought us to a total integration between the conversational interfaces and our back end systems. As a result, we cut down the required time for the various tasks of the 1000%".
Leone Tronconi
Innovation Manager - Timenet
Put your customers first:
it's easy, with Awhy
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Via Agostino Bassi, 5
56121 PISA
Awhy Srl is controlled by Kalliope Srl, from the Vianova group
Products
Tecnologia
Industries
E-commerce
Utility
Banking&Insurance
Intranet